FAQs

Frequently Ask Questions

Frequently asked questions

What is DropFlares?

DropFlares helps streamers accept viewer support through digital donation packs, animated alerts, and interactive engagement tools.

How do I support a creator?

Choose a creator-support option in the shop, complete checkout, and follow the delivery details provided with your order.

How quickly are digital items delivered?

Digital items are designed for fast delivery. Check your order confirmation for the exact fulfilment details.

Can I use a purchase during a livestream?

Use the contact page with your order number and a clear description of the issue so our support team can help.

How do I get help with an order?

Pricing is shown in PKR at checkout. Any applicable payment processing details are displayed before you pay.

Where can I review the refund policy?

Refund requests are reviewed under our Refund & Return Policy. Please contact support if you need help.