Terms & Condition

Welcome to Drop Flares. These Terms & Condition govern your use of our website and your purchase of products from our store. By accessing or using our website, you agree to these terms. If you do not agree, please do not use the website.

These terms are provided for general business information and store operations. For any case-specific questions or support, please contact [email protected].

Website Use

You agree to use this website only for lawful purposes and in a way that does not misuse the website, interfere with its operation, or affect other users. You must not attempt to gain unauthorized access to any part of the website, its systems, or related data.

  • You must provide accurate information when placing an order or contacting us.
  • You must not use the website for fraudulent, abusive, or unlawful activity.
  • We may restrict or suspend access if we believe the website is being misused.

Products and Availability

We aim to display product information, descriptions, and images as accurately as possible. However, minor differences in color, packaging, design, or appearance may occur due to screen settings, supplier updates, or photography.

  • All products are subject to availability.
  • We may limit quantities purchased per order, customer, or address.
  • We reserve the right to discontinue, replace, or update products at any time without prior notice.

Pricing

We try to ensure that all prices shown on the website are accurate. If an error in pricing or product information occurs, we may correct it and contact you before processing the order, or cancel the order if necessary.

  • Prices are listed in the currency shown on the website.
  • Shipping fees, service charges, or applicable costs may be added at checkout where relevant.
  • Promotions and discounts may be subject to separate conditions and may be withdrawn at any time.

Orders

Placing an order does not guarantee acceptance. All orders are subject to review, stock availability, and confirmation. We reserve the right to refuse, limit, or cancel any order for reasons including suspected fraud, pricing errors, stock issues, or incomplete information.

  • You are responsible for providing correct shipping and contact details.
  • We may contact you to verify order information before processing.
  • If an order is canceled after payment, any approved refund will be processed according to our Refund & Return Policy.

Payments

Payment must be completed using the payment methods available on the website unless a cash on delivery or other approved method is offered. By submitting payment information, you confirm that you are authorized to use the selected payment method.

  • Orders may be held or canceled if payment cannot be authorized or verified.
  • We do not store full sensitive payment details on our own systems unless clearly stated as part of a secure process.
  • Third-party payment providers may process your transaction under their own terms and procedures.

Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timelines shown on the website or shared during order confirmation. Delivery times are estimates only and may vary due to courier delays, location, weather, public holidays, or other factors beyond our control.

  • Customers are responsible for ensuring delivery details are correct.
  • Risk in the product generally passes upon delivery to the provided address, unless otherwise required by store policy.
  • Delays do not automatically entitle a customer to compensation unless specifically agreed by us.

Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activity under your account.

  • Please keep your password secure.
  • Notify us promptly if you believe your account has been accessed without permission.
  • We may suspend or remove accounts involved in misuse, fraud, or violation of these terms.

Intellectual Property

All website content, including text, graphics, logos, images, product listings, and design elements, is owned by or licensed to Drop Flares unless otherwise stated. You may not copy, reproduce, distribute, or exploit website content without permission.

Limitation of Liability

We work to keep the website accurate, available, and secure, but we do not guarantee uninterrupted access, error-free operation, or that the website will always be free from technical issues. To the maximum extent permitted by applicable law, Drop Flares will not be liable for indirect, incidental, or consequential losses arising from use of the website, delays, or product unavailability.

Nothing in these terms is intended to exclude any rights that cannot lawfully be excluded under applicable law.

Third-Party Services

Some parts of our store operations may rely on third-party services such as payment processors, couriers, analytics providers, or technical platforms. We are not responsible for the independent policies or practices of those third parties, although we choose services we consider appropriate for store operations.

Changes to These Terms

We may update these Terms & Condition from time to time to reflect changes in our website, operations, products, or business practices. Updated terms become effective when posted on the website. Continued use of the website after changes are posted means you accept the updated terms.

Contact

If you have any questions about these Terms & Condition or need help with a specific order or situation, please contact [email protected]. Customers should contact support for case-specific help.